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Cookies and tracking

Cookie Policy

How Coinwaka uses cookies and similar technologies to keep accounts secure, maintain sessions, improve reliability, and remember user preferences.

Last updated: May 10, 2026Effective: May 10, 2026

01

What cookies and similar technologies do

Cookies, local storage, SDK identifiers, and similar technologies help Coinwaka keep users signed in, protect accounts, remember preferences, measure reliability, and improve product quality.

Some technologies are strictly necessary for a financial platform. Others are optional and can be managed through browser controls, account preferences, or consent tools where available.

02

Essential and security technologies

Essential cookies support authentication, session integrity, CSRF protection, wallet and trading safety checks, fraud prevention, load balancing, API reliability, and account-security workflows.

  • Session and authentication state.
  • Two-factor, passkey, device, and suspicious sign-in checks.
  • Withdrawal, P2P, escrow, and high-risk action protection.
  • Service availability, routing, and incident diagnostics.

03

Preference cookies

Preference cookies remember choices that make Coinwaka easier to use, including language, region, currency display, theme, chart preferences, default trading pair, accessibility preferences, and dismissed notices.

04

Analytics and performance

Analytics technologies help us understand product reliability, page performance, feature adoption, onboarding friction, error rates, and aggregate usage patterns. We use this information to improve Coinwaka and diagnose issues.

Where possible, analytics are aggregated, minimized, and configured to avoid using sensitive financial information for unnecessary tracking.

05

Support, communications, and fraud prevention

Support and communications tools may use cookies or identifiers to connect tickets with sessions, prevent abuse, route conversations, show service messages, measure delivery, and investigate account or payment issues.

06

Third-party providers

Some providers that help operate Coinwaka may set cookies or process identifiers, including infrastructure, analytics, security, fraud-prevention, KYC, payment, customer-support, and communications providers. Their use is limited to approved business purposes and governed by contract or applicable provider terms.

07

Managing cookies

You can manage many cookies through browser settings. Blocking essential cookies may prevent signing in, trading, making withdrawals, completing verification, using P2P, or contacting support.

Where consent tools are available, you can adjust optional categories without affecting essential security technologies.

08

Retention and updates

Session cookies may expire when you close your browser. Persistent cookies can remain for longer periods depending on their purpose, legal requirements, fraud-prevention value, and your settings.

Coinwaka may update this Cookie Policy as technologies, providers, regulations, or product features change.